FREQUENTLY ASKED QUESTIONS
Frequently Asked Questions
Here are some frequently asked questions, answers, and links to keep you going. Contact us if you have questions about registration, books, certificates, instructors, grades, or costs. We are here to get you on the right track.
I lost my password or the link to my classroom. What do I do?
When can I expect to receive my grade?
You may print your proof of completion by clicking on the Certificate of Completion link in the online classroom once you see your final grade. The certificate will be the last link in the course.
SDSU students are to obtain official grades, transcripts, and payment receipts directly from the SDSU Web Portal.
SFSU students can access their grades digitally once they are posted.
I was taking a quiz and disaster struck and now I have a zero on the quiz. Can you help?
I have completed a series of classes. Now, how do I apply for my certificate?
SDSU students need to fill out the online Certificate Request form and submit it. You can submit the form after you have registered for your last class in the series.
All other students are encouraged to contact the issuing school or organization.
I have to go out of town while class is in session. Can I do make up work?
Do I get a certificate for every class I take?
Obtain your official grade and certificate from the school you registered. AACE International, ASPE and ABC of San Diego issue a certificate for each course you take through them. Not all schools provide certificates. Ask your course provider if they provide a certificate when your register.
Do I get college credit or CEUs for any of the classes?
San Fransisco State University offers 4.5 Continuing Education Units (CEUs) for each class taken through them. CEUs are a permanent record of educational accomplishments.
What computer/technical requirements are there for these online classes?
- Latest version of internet browser
- A computer with stable access to the internet.
- Ability to email, create basic word processing or spreadsheet documents.
- A Portable Document File reader Download Adobe Acrobat Reader for Adobe PDF files [.pdf] – free viewer